PawSites ("we," "us," or "our") operates pawsites.com and provides SaaS software and consulting services for local retail, dental and veterinary practices, and real estate businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information that you provide directly to us, including:

• Name, email address, business name, and phone number when you contact us or submit a form
• Account credentials if you register for or use our SaaS products
• Messages, support requests, and other communications you send to us
• Billing and payment information when you purchase paid services

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, and referring URLs, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Deliver, maintain, and improve our website, SaaS products, and consulting services
• Process transactions and send related communications
• Send administrative messages, updates, and marketing communications (where permitted and with your consent where required)
• Monitor usage, analyze trends, and improve security and performance
• Comply with legal obligations and enforce our agreements

Cookies and Tracking

We use cookies and similar technologies to operate our website, remember preferences, and understand how visitors use our services. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

We may use third-party analytics and security tools (such as Google reCAPTCHA) that collect information according to their own privacy policies.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who assist with hosting, email, payments, analytics, and customer support, subject to confidentiality obligations
• Professional advisors such as lawyers or accountants when necessary
• Law enforcement or other parties when required by law or to protect our rights, users, or the public
• A successor entity in connection with a merger, acquisition, or sale of assets

Data Retention

We retain personal information for as long as needed to provide services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We implement reasonable administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain uses of your personal information. To make a request, contact us at info@pawsites.com. We will respond as required by applicable law.

You may opt out of marketing emails by using the unsubscribe link in those messages or by contacting us directly.

Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of our website or services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:

PawSites
Email: info@pawsites.com
Reston, VA